Last Updated: August 12, 2026

At Shree Ganesh Jewellers, managed by Mr. Vinod Kumar and Sachin Soni, we value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our shop, request custom handcrafted silver jewellery, or interact with us online.

1. Information We Collect

To process orders, provide custom designs, and deliver excellent service, we may collect the following personal information:

• Contact Information: Full name, phone number, physical address, and email address.

• Order & Customization Details: Measurement specifications (e.g., ring or bangle sizes), design preferences, reference photos, invoice details, and transaction history.

• Payment Information: Payment confirmation details, billing addresses, and records of transactions (we do not store sensitive credit card or banking PINs directly).

• Identification Data: Basic identification details required for compliance with local tax, invoicing, or statutory regulations during high-value transactions.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

• Fulfilling and delivering custom silver jewellery orders and repair/polishing services.

• Communicating order updates, estimated completion dates, and invoicing details.

• Managing customer support requests, exchanges, or warranty inquiries.

• Sending promotional offers, new collection announcements, or festive greetings (only if you opt-in to receive them).

• Complying with legal, regulatory, and tax obligations under applicable Indian law.

3. Data Sharing & Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share information in the following limited circumstances:

• Service Providers: Logistics, courier partners, or payment gateway providers necessary to process payments or deliver your orders.

• Legal Compliance: When required by law, court order, or government regulation to fulfill statutory duties or prevent fraud.

• Business Protection: To enforce our terms and conditions or protect the safety, rights, and property of Shree Ganesh Jewellers and our clients.

4. Data Security

We implement appropriate technical and administrative security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Physical paper records (such as bills and measurement cards) are stored securely, and digital data is restricted to authorized family members and staff.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or auditing requirements. Customer order histories and custom measurement records are safely maintained to facilitate effortless future custom orders.

6. Your Rights

You have the following rights regarding your personal information:

• Access & Correction: Request a copy of the personal details we hold or ask us to correct inaccurate information.

• Opt-Out: Unsubscribe from promotional messages or updates at any time by contacting us directly.

• Deletion: Request the deletion of your personal data, subject to legal or tax record-keeping requirements.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. The updated date at the top of this page will indicate when changes take effect.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Business Name: Shree Ganesh Jewellers

• Owners: Mr. Vinod Kumar & Sachin Soni

• Product Specialty: Handcrafted Silver Jewellery